Privacy Policy
1. Who We Are
Harbinger Harbor LLC ("we," "us," or "our") is a real estate investment company. This Privacy Policy applies to information collected through our website and any related interactions, including SMS communications.
2. Information We Collect
We collect the following categories of personal information when you submit a property inquiry:
- Contact Information: Name, phone number, and email address.
- Property Information: The address of the property you submit for a cash offer.
- Communication Preferences: Your SMS and marketing opt-in consent choices.
- Usage Data: Standard web analytics data such as browser type, IP address, pages visited, and time on site (collected automatically via cookies or similar technologies).
3. How We Use Your Information
We use the information you provide to:
- Evaluate your property and prepare a cash offer.
- Contact you regarding your inquiry via phone, email, or SMS (based on your preferences and consent).
- Send transactional SMS messages such as offer updates and closing coordination, if you have opted in.
- Send promotional or marketing SMS messages, only if you have separately opted in.
- Comply with legal obligations and enforce our Terms of Service.
- Improve our website and services.
4. SMS / Text Message Data
When you consent to receive SMS communications from Harbinger Harbor:
- Your phone number will be used solely to send you messages related to your inquiry and, if separately consented, promotional content.
- We do not sell, rent, or share your phone number or SMS consent data with third parties for their own marketing purposes.
- You may opt out of all SMS at any time by replying STOP to any message from us.
- For assistance, reply HELP to any message or contact us directly.
- Opting out of SMS will not affect your ability to receive a cash offer.
- Message and data rates may apply. Message frequency varies.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors (e.g., CRM platforms, communication providers like Twilio) who assist us in operating our business. These vendors are contractually obligated to keep your data confidential and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including following up on your inquiry, completing a transaction, or complying with legal obligations. You may request deletion of your data at any time (see Section 8).
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and gather analytics. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out of SMS: Reply STOP to any text message at any time.
- Opt-Out of Email Marketing: Use the unsubscribe link in any marketing email.
To exercise any of these rights, contact us at the information in Section 11.
9. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Harbinger Harbor LLC
- Email: elijah@harbingerharbor.com
- SMS Opt-Out: Reply STOP to any text message
- SMS Help: Reply HELP to any text message